Oracle Planning and Budgeting Cloud Service (PBCS) and Oracle Enterprise Planning and Budgeting Cloud Service (EBPCS) enables organizations of all sizes to quickly adopt a world-class planning and budgeting application driving world-class functionality beyond finance and across the enterprise, with flexible deployment options and no Capital expenditure on software and hardware. PBCS includes all the world class budgeting and forecasting features, reporting, and data management capabilities that are used today in Hyperion Planning.
You depend on your PBCS solution to deliver mission critical functionality: from driving your forecasting and analytic processes to and reporting. Therefore, you depend on your in-house team of administrators to ensure that the PBCS products are available and delivering accurate results. This administrative function is susceptible to and impacted by unexpected turnover, vacations, and headcount reductions, as well as inadequate Hyperion Training and Education — all directly impacting the availability of your mission critical systems. This is why Key Performance Ideas offers Hyperion Administration via our S.M.A.R.T. program.
Key Performance Ideas has been providing clients with Hyperion and BI Managed Services for over a decade. We are the #1 Hyperion Managed Services provider in the nation! How?
Unlike other service providers, our clients receive an individually named administrator that works with their organization constantly and continually. They are permanent and act as a team member you know by name. We are not a ticketing system!
Our team members are 100% Oracle certified, highly trained Finance and Accounting US-based professionals and are Dale Carnegie Customer Essential trained and certified.
Our Service Level Agreements (SLAs) offer guaranteed response times, including an escalation path to technical experts within our Consulting Group.
Our Hyperion Managed Services can be customized to address your specific needs, including flexible scheduling for part-time or full-time support, capacity monitoring and performance tuning.
We offer a simple 30 day cancellation policy and our services can be secured for 90 days at a time. We will not lock our clients into an annual services plan!
We have US-based staff with resources in Canada, Europe, and Asia to provide global 24 hour coverage.
Price! No one can beat the nation’s #1 Hyperion and BI Managed Services company.
Our Administration Managed Services, also known as S.M.A.R.T. (System Maintenance and Remote Troubleshooting), is a division of Key Performance Ideas, Inc. Key Performance Ideas is a full-service consulting company that specializes in Oracle Hyperion and OBIEE software and related technologies.