Oracle Essbase Administration is critical to the success of delivering speed-of-thought ‘what-if’ analysis, as well as standard reporting across varying conditions. Essbase supports forecasting, variance analysis, root cause identification, and scenario planning. It can be tightly integrated with multiple data sources including relational data, spreadsheets, text files, Hyperion Planning and Hyperion Financial Management.
However, the Essbase Administrative function is susceptible to and impacted by unexpected turnover, vacations, and headcount reductions, as well as inadequate Essbase Training and Education — all directly impacting the availability of your mission critical systems. This is why Key Performance Ideas offers Essbase Administration via our S.M.A.R.T. program.
Key Performance Ideas has been providing clients with Essbase Administration and Managed Services for over a decade. We are the #1 Essbase Administration and Managed Services provider in the nation! How?
Unlike other service providers, our clients receive an individually named Essbase administrator that works with their organization constantly and continually. They are permanent and act as a team member you know by name. We are not a ticketing system!
Our team members are 100% Oracle certified, highly trained Finance and Accounting US-based professionals and are Dale Carnegie Customer Essential trained and certified.
Our Service Level Agreements (SLAs) offer guaranteed response times, including an escalation path to technical experts within our Consulting Group.
Our Essbase Administration and Managed Services can be customized to address your specific needs, including flexible scheduling for part-time or full-time support, capacity monitoring and performance tuning.
We offer a simple 30 day cancellation policy and our services can be secured for 90 days at a time. We will not lock our clients into an annual services plan!
We have US-based staff with resources in Canada, Europe, and Asia to provide global 24 hour coverage.
Price! No one can beat the nation’s #1 Hyperion and BI Managed Services company.
Our Administration Managed Services, also known as S.M.A.R.T. (System Maintenance and Remote Troubleshooting), is a division of Key Performance Ideas, Inc. Key Performance Ideas is a full-service consulting company that specializes in Oracle Hyperion and OBIEE software and related technologies.